If tilers aren't experienced or careful enough, they can make mistakes that botch the entire design. Even the smallest error can disrupt the grout line and pattern, making the foul up an eyesore. What is more, finding a good tile installer is more than aesthetics.
You need someone you can trust to correctly install tile so that water doesn't seep through the grout, ruining the ceiling, walls, or framing. Not only that, but specific applications such as edging, grout, adhesive, specialty tile, and backerboard are best placed in the hands of an expert. Take the time in the beginning to hire a good installer to make sure the job gets done right the first time.
One of the best places to look for tile installers is at a tile supply store. These outlets cater to contractors and are more likely to have the inside scoop on tilers who do premium work. After you've hit the supply stores, it's also a good idea to check out commercial contractors who might be willing to take on small, residential jobs like yours. These contractors are the most experienced because they perform such a large percentage of tiling in commercial buildings.
After you have gathered some names, do some background homework on them. Remember that the tiler you want working on your home has been in business a minimum of three years. This amount ensures that the tiler has a verifiable record of quality work and happy customers, not to mention the required collection of specialty tools needed to complete the job.
One of the most important aspects of hiring a tiler is to ask for references or testimonials. Seeing the tiler's past work in person is essential, even if it's just one past installation. When you view the tiler's previous work, focus first on the grout lines. Are they straight? Is the spacing between each tile consistent? Next, look at tricky corners and edges. Does the consistency carry through these difficult areas? Beware of gaps or bunches of grout in these spaces. Make sure your inspection is thorough. Ask the homeowner how the tiler organized the work, and if the job was messy or poorly executed. The homeowner should also tell you how the tiler responded to calls about cracked grout or any other problems - was the tiler prompt and courteous? Was the homeowner charged?
Once you've done your homework and narrowed down your selection, the next step is to have the tiler make a bid. Be sure to get two or three bids to make sure you are getting a fair price. Be polite during the bidding process; if done correctly, you can respectfully inform the tilers of their competitor's price. You don't want to start a bidding war, but it doesn't hurt to let tilers help you get the best installation for your buck.
All that's left is to choose the best tiler that comes with a price that works for you and to sign a contract. While you still need to keep a watchful eye on the work as it begins, you can rest easy now that your part is done. By doing the legwork in the beginning, you ensure that your tile installation is everything you want it to be.
